Orders & payments

 

At Mineralissima, you can place an order 24 hours per day. You can do this as a guest (without account) or registered customer (with account). Placing an order is a simple, 5-step process. This steps that you go though are as follows:

Step 1: Your basket

  1. Choose a product and quantity.
  2. You place the product in the basket with one mouseclick.
  3. When you are ready with shopping, you click on the basket on the upper right hand corner of the screen. You will see an overview of your orderered products and can now complete the order. Have you changed your mind about something? You can easily delete products from your basket by clicking on the little cross next to the item. You can also amend the amount of the products on this page. If you are happy with everything, click on the “Checkout”-button.

Step 2: Your details

To send your order as soon as possible, we need your correct address. We assume that you have accurately filled in and checked your customer information when placing an order. This information will be used to ship your order to. Please inform us as soon as possible of any changes to avoid wrong delivery and disappointment.

Step 3: Choose a shipping method

The next step is to indicate the desired shipping method with the associated shipping costs. You can choose from PostNL standard shipping or a registered shipment.

Step 4: Choose a payment method

Choose how you would like to pay. You can choose to pay directly via iDEAL (for your dutch customers), prepayment by bank transfer, Credit card (Visa & Mastercard), Bancontact for our Belgian customers) Sofort Banking (for our German customers) KBC/CBC payment button and Paypal. 

Step 5: Check and finalise your order

The final step is to check the order. You should also accept the terms and conditions before you can place your order. If you agree, click "Place order".

You will be redirected to the payment environment of our Payment Provider after you have clicked on the “Place order”-button.

We thank you for placing an order at Mineralissima! Usualy your order will be processed within one working day after receiving your payment.