Frequently Asked Questions about mineral powder make up

1. IMPORTANT NOTICE!
2. Why is Mineralissima makeup so affordable in comparison with other brands?
3. Is Mineralissima available for wholesalers?
4. Which colours are suitable for my skintype?
5. Can I try Mineralissima products first?
6. Can I follow a mineral makeup workshop at Mineralissima?
7. Where can I buy Mineralissima products?
8. Why should I use mineral makeup?
9. Does Mineralissima provide a good coverage?
10. Does mineral powder dry out your skin?
11. Can I actually sleep in my makeup?
12. Does Mineralissima contain Bismuth Oxychloride or nanoparticles?
13. Are Mineralissima-products tested on animals?
14. Does mineral makeup have an expiry-date?
15. How long does it take for me to receive my package?
16. I have not received my package. What should I do?
17. Which payment methods do you accept and how do I make an international bank payment to your account?
18. I have a blog/Youtube channel. Can I review Mineralissima for my subscribers?
19. What are beauty points and how can I earn them?


1. IMPORTANT NOTICE!

You should always receive an order confirmation from us. If you have a Hotmail or Gmail-account, please check your spam-, or junkmail box. Please add our email info (at) mineralissima.com to your contacts to avoid any order-, delivery- and other notifications going to your spam folder.
Because of the changed Hotmail and Gmail policies, emails and confirmations sent by us can end up in your junk/spam folder. Please check your spamfolder and deleted emails folder for any mails from us, and add us to your contact list/ safe sender list to avoid emails going missing.

2. Why is Mineralissima makeup so affordable in comparison with other brands?

You could also ask yourself: why are the other brands so expensive?
The price difference is mostly based on the cost of running the business such as salaries, rent, which profit margins are used, size of the business and the cost of marketing. Most of the time it is not a question of quality.
Why is Mineralissima makeup so affordable in comparison with other brands?

3. Is Mineralissima available for wholesalers?

Yes. You can access our wholesale-shop for more information of becoming a reseller of Mineralissima products. You can apply for a wholesale account by filling in the request form. After reviewing and approval, you will receive a confirmation and will be able to login and purchase products at wholesale prices. Minimum order amount of the first order applies EUR 400, following orders EUR 75. Click here for more information.

4. Which colours are suitable for my skintype?

We are happy to help you find your perfect Mineralissima makeup shade. For example, do our colour shade finder-test to receive advice based on your current skintone. In addition to the test, you are able to ask for personalised advice via your account by uploading your photo. Would you like to test our products first? No problem! Have a look at our affordable samples!

5. Can I try Mineralissima products first?

We have tried to present and describe our assortiment of products as realistically as possible. However, we understand that purchasing colour cosmetics online can be difficult. This is why we offer you a selection of inexpensive samples of our products so that you can test them at home before purchasing a full-size product. You can also do our online colourtest to find out which skintype you have and which colours compliment your skintone.

6. Can I follow a mineral makeup workshop at Mineralissima?

Yes, you can follow one of our makeup workshops led by a certified makeup artisttradeetc Ja, je kunt je opgeven om bij Mineralissima een workshop te volgen over het gebruik van (Mineralissima) minerale make-up, onder leiding van een visagiste. Check all the available workshop dates and times HERE and join us!

7. Where can I buy Mineralissima products?

Mineralissima products are available for everyone via online store. We always do our best to dispatch the placed orders the same day (if they have been placed before 15:00 CET), provided that all products are in stock.Would you rather see and test the products “live”? Then you are welcome to our showroom located in Hoofddorp, Netherlands. We are also proud of our growing number of Salepoints where you can also get to know our products. See our current Salepoints HERE.

8. Why should I use mineral makeup?

The basic idea around mineral makeup is that it is considered to be the most skin-friendly makeup on the market. When in its purest form, it does not contain chemicals which could cause an allergic reaction making it ideal makeup for acne-prone skin, people with rosacea and sensitive skin types. The less ingredients your mineral makeup contains, the better. Because most mineral makeup is inorganic, it does not require preservatives. Mineralissima mineral cosmetics are formulated with a built-in natural sun protection and a minimum amount of ingredients to minimise risk of allergic reaction. Most of our products contain the following basic ingredients:

  • Mica (provides natural glow and adhesion)
  • Titamium dioxide (natural sunscreen and anti-inflammatory properties)
  • Zinc oxide (UV block and anti-inflammatory properties)
  • Iron oxides (natural colouring)

9. Does Mineralissima provide a good coverage?

We are proud of the feedback from our customers regarding the coverage and the stay-on power of our makeup. Most people do not need to reapply the makeup during the day at all. If your skin is very oily, using a mineral veil on top of the foundation is normally sufficient to make your makeup last for the entire day.

10. Does mineral powder dry out your skin?

No it does not. When you apply mineral powder onto your skin, it might seem a little dry. However, when the minerals blend with the natural oils of the skin, they will create a lasting coverage and a natural appearance. Mineral makeup is definitely suitable for even dry skin types.
Does your skin feel very dry? Try applying a mild moisturiser (wait until it is well absorbed by your skin), or mix a little bit of mineral foundaiton powder with your favourite moisturiser to make your own liquid foundation.

11. Can I actually sleep in my makeup?

Although some mineral makeup companies claim their makeup to be so pure you can sleep in it, we would never recommend this. It is always best to cleanse your face before going to bed to let your skin breathe and skincells regenerate.

12. Does Mineralissima contain Bismuth Oxychloride or nanoparticles?

No. We do not use Bismuth Oxychloride in any of our products and all of our ingredients are nano-particle-free

13. Are Mineralissima-products tested on animals?

No! Neither our ingredients nor the finished products are tested on animals.

14. Does mineral makeup have an expiry-date?

In theory, mineral makeup does not expire. Due to its inorganic composition, mineral makeup does not harbour bacteria. However, once the jar is opened, we recommend that it should e disposed of after 12 months. This is mostly because of the makeup brushes used to apply the powders come into contact with the skin and can transmit bacteria into your makeup. Remember to cleanse your makeup tools regurlarly.

15. How long does it take for me to receive my package?

In general our deliveries are very fast. Once your order has been submitted and paid, we will do our best to dispatch your package within 24 hours. During very busy periods it can take up to approx. 4 days for your package to dispatch. Domestic deliveries normally arrive within two days of the dispatch, EU deliveries take around a week. Please allow up to three weeks for deliveries outside the EU depending on your location.

16. I have not received my package. What should I do?

If you have not received your package within three weeks of your payment, please contact us at info (at) mineralissima.com or by our contact form quoting your order number.

17. Which payment methods do you accept and how do I make an international bank payment to your account?

We accept payments by Creditcard, Paypal, Ideal (NL), BanContact (BE), Sofort banking, KBC/CBC and Bank transfers.
You can make your payment by bank transfer to us by using the following information:
Beneficiary: Mineralissima
International Bank Account Number (IBAN): NL96INGB0003677793
Swift Code (BIC): INGBNL2A

If you need to use an address of the bank when submitting your payment, please use the following address:
ING
Bijlmerdreef 109
1102 BW Amsterdam
Netherlands

18. I have a blog/Youtube channel. Can I review Mineralissima for my subscribers?

Yes. Please send us a link to your blog/channel with your contact details and we will respond as soon as we possibly can. Please note that we receive lots of requests from bloggers and cannot guarantee a positive reply for everyone.

19. What are beauty points and how can I earn them?

We value you as our loyal customer and want to reward you for your involvement in your Mineralissima-membership. This is why we are offering all our registered customers a beauty-points savings program. This program allows you to save points towards store-wide free products with the exception of gift vouchers. Read more about earning and spending beauty points here.